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IAEE > NEWS > IAEM Sends Consumer Warning to Members About Invalid Airline Ticket Selling on Internet
 

IAEM Sends Consumer Warning to Members About Invalid Airline Ticket Selling on Internet

DALLAS -- (1 July 2004) -- The International Association for Exhibition Management (IAEM) announces the release of the following warning to its members about mileage tickets sold online at low prices. These tickets are not valid for travel, and consumers may be losing money by purchasing such fares. If you would like to use the information below in your publication, please feel free to do so with attribution to IAEM.

Beware of "Bargain" Internet Advertised Airfares When Making International Trip Reservations
These days, it is common to find bargain airfares advertised at many travel sites on the Internet. Unfortunately, some "too-good-to-be-true" airline fares are just that!

Some Web sites have been established offering deeply discounted first and business class tickets. They offer between a 40 - 70 percent discount on business and first class airfare to anywhere in the world, and advertise they save individuals hundreds of dollars. However, these tickets are purchased using frequent flyer mileage certificates, which are not allowed to be transferred. The certificates are intended for the use of the flyer and/or family only.

Here's how the scheme works: a travel agent buys or barters unused but still valid award travel certificates from frequent flyers. The certificates are then used to secure business or first class seats on international flights that are then promoted on an Internet site. Purchasers are told that these special tickets will earn no frequent flyer miles, cannot be upgraded, are nonrefundable, and may have other restrictions.

All airlines prohibit the sale or barter of award mileage certificates that they issue to their frequent flyers. Thus, the sale and use of award tickets is fraudulent, and use of frequent flyer tickets that have been acquired by purchase or for any other consideration may result in the tickets being confiscated or the passenger being denied boarding. If a trip has been started, any continued travel will be at the passenger's expense on a full-fare basis. The passenger and member may also be liable to the carrier for the cost of a full-fare ticket for any segments flown on a sold or bartered ticket.

When purchasing tickets online, ask questions about the fare class, the source of the tickets, and the specific restrictions placed upon the tickets. If any doubt remains, consult with the named carrier to determine if the tickets are issued properly.

It is advised to stay away from buying "too good to be true" tickets over the Web, however, if a ticket is purchased, it is suggested that passengers check the purchase by calling the airline to find out exactly what type of ticket they are traveling on after receiving their confirmation.

About IAEM
In its 76th year, the International Association for Exhibition Management (IAEM) continues to provide quality and value to its members through leadership, service, education, and strong relationships. IAEM is the exhibition industry's premier association; with a membership of both show managers and exhibition suppliers who develop 95 percent of the 200 largest exhibitions in the industry. IAEM also supports IAEM Services, Inc., a wholly owned subsidiary that partners with industry suppliers and service providers to offer high quality, low cost exhibition products and services to the industry. For more information, visit http://www.iaem.org.

Jennifer Snider
+1 (972) 687-9220
jsnider@iaem.org