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IAEE Member Spotlight on Susan Merther BCES, CPP

Read the IAEE Member Spotlight on Susan Merther BCES, CPP, Director of WEFTEC Education, from Water Environment Federation, and Member of the IAEE DC Chapter!

Susan Merther BCES, CPP Director of WEFTEC Education, of Federación de Medio Ambiente del Agua

Ciudad natal: Clarksville, MD
Universidad de Educación: Universidad de Maryland
¿Cuánto tiempo lleva siendo miembro de la IAEE? 6 Years
Capítulo IAEE: corriente continua Capítulo

¿Cómo comenzaste tu carrera en esta industria?

I was hired to do the technical program for WEF’s smaller workshops and conferences. I come from a
technical background and they wanted someone who could understand the content.

¿Cómo ha influido la IAEE en su carrera?

I am newly engaged so it is helping me reach out and realize how much there is beyond my busy world! It is important to connect the education and the exhibits together. Many organizations keep them
separate but there is much more for the customers when they are melded together. The exhibitors have
lots of education to offer, and the speakers have much to say about the products and services! Being
involved in IAEE lets me meet others on both sides of the spectrum and see what works for other
organizations that I might be able to translate for our own conferences.

¿Qué consejo le darías a un nuevo miembro?

Get involved! I was very passive about my membership but now I am getting more out of it than I am
giving. I tell our volunteers that all the time! So it is nice for me to follow my own advice and to focus on my own career and get out of my small zone.

Dato curioso sobre ti: ¿Qué es lo que la mayoría de la gente no sabe sobre ti?

I love family history – love to hear where people come from, what they have learned, just everything
about people and their backgrounds. I feel like we can learn so much from each other just by paying
attention to who someone is and what experiences they have had.

¿En qué proyectos de servicio comunitario te gusta participar? ¿Por qué?

I like community clean ups because I care about the environment. We should all live in a trash free
neighborhood and be proud of our surroundings.

¿Cuál dirías que es el beneficio para miembros #1 IAEE?

Meeting terrific people who have so many experiences and ideas. It is so beneficial to see what others
are thinking, how their customers experience their events, and what they are seeing. I love seeing ideas from other members and figuring out if it could work for our conference. It is all about constantly learning and growing for me and I have found my interactions with IAEE people help me do that.

¡Qué es lo que más te gusta de Expo! ¿¡Exposición!?

I haven’t been yet! Really looking forward to it.

¿Cómo utiliza la investigación CEIR y qué informes ha descargado?

I love the reports – literally all of them. I think people are people so seeing what is going on in other
industries can translate to our conference very well. I don’t get to travel much so having the reports
gives me lots of information that I cannot get on my own.

Without using a specific company name, what new technology on the market can you just not live
without? Why?

Love the tracking devices on people’s badges. This isn’t really new but it is getting better. It is priceless to me to see what our customers are doing and be able to “slice and dice” the data to help plan future events to better meet our customer interests and behavior.

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