Fall Education Seminar – Southwest Chapter

Join SWIAEE, IAEE, ESCA, EDPA and IAVM at the Anaheim Convention Center on Wednesday, October 23 for an educational lunch & mingle with guest speaker, Mark Herrera, Director of Education for the International Association of Venue Managers.

Mr. Herrera’s educational session will give you the tools to augment your situational awareness & to mitigate risk through guest service interjection. You’ll learn to increase your observational capabilities of anonymous behavior and identify behavior patterns not conducive to your venue environment. You’ll also hear about the current threat level facing venues, how to establish increased mental preparation, response, and mitigation to possible threats and learn about the current security initiatives.