Orange County Convention Center
IAEE Tech Guide - Brought to You by: Austin Convention Center
IAEE Tech Guide - Brought to You by: Austin Convention Center

Objectives


Cloud-based Software For General Service Contractors Automates Processes and Delivers Competitiveness

NewGen Business Solutions from Warrenville, Illinois provides training, support, and implementation of enterprise resource planning (ERP), accounting, manufacturing resource planning (MRP), distribution, manufacturing, and customer relationship management (CRM) software systems. It supports a range of business solutions, including ConventionSuite, a cloud-based ERP, CRM and eCommerce platform for the general service contractor and convention industry.

CoventionSuite features include exhibition, inventory, sales, customer service, order, procurement, production, and project management. It was the solution NewGen recommended to Las Vegas Expo (LVE), a privately owned and operated exposition company specializing in trade shows, corporate meetings, and special events. The firm lacked much of the automation of its larger competitors, and LVE’s management wanted a budget-friendly solution that allowed it to compete.

ConventionSuite now integrates LVE’s daily general service contractor operations with the general ledger and delivers reporting, sales, operations, customer orders, fulfillment, and customer support on a single platform. The implementation has been so successful that even LVE’s website mentions access to its new, revolutionary, cloud-based, 24/7, online ordering system for complete show services.