What Makes This Summit Unique?

The Organizer Insights Summit is a focused half-day forum tailored for professionals managing exhibitions and events under 199,000 net square feet (NSF).

The Summit is an essential part of IAEE’s commitment to empowering event professionals with the tools and knowledge to thrive in today’s evolving exhibition landscape.

Powered by CEIR research, the IAEE Organizer Insights Summit – for small to mid-size show organizers – is designed to empower event organizers by providing tailored insights, practical tools, and industry expertise to successfully manage and grow small to mid-size shows. 

Key Benefits

  • Industry-Specific Knowledge: Gain expert-driven content focused on audience engagement, exhibitor relations, and best practices for growing and scaling smaller shows. 
  • Networking with Peers and Leaders: Connect with fellow show organizers, exchange strategies, solve common challenges, and explore new opportunities for growth. 
  • Actionable Insights: Leave with practical, hands-on advice that can immediately improve your show. Learn how to optimize your resources, increase event profitability, and scale successfully while keeping your costs manageable. CEIR research will be incorporated into the event to provide data-driven insights on industry trends, attendee behavior, and exhibitor ROI. 

Why attend?

  • Specialized Content: Sessions designed to address the distinct needs of small-scale show organizers.
  • Intimate Format: Limited to small groups for personalized discussions and meaningful networking.
  • Efficient Structure: A half-day program that provides maximum value without a full-day time commitment.
  • Actionable Insights: Discover innovative strategies to drive success, from enhancing exhibitor value to boosting attendee engagement.

Brought to You By

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Wednesday, 25 June

8:30am – 8:45am

Opening Remarks

8:45am - 9:30am

Maximize Your B2B Exhibition Success: Insights and Strategies from CEIR’s Latest Study 

Presented by Nancy Drapeau, IPC | Vice President of Research | CEIR 

Since 2000, CEIR has meticulously tracked the trade show industry’s performance, monitoring growth and contraction across four key indicators: the number of exhibiting companies, net square footage of paid space, number of attendees, and organizer gross revenues. Traditionally focused on overall performance and industry sectors, the 2025 Organizer Benchmarking Study now offers a more extensive array of performance benchmarks tailored to events in your size category.

No longer will you face barriers in understanding the performance benchmarks necessary to align with events of your size. This report provides a comprehensive range of KPIs to guide you.

Join CEIR’s VP of Research, Nancy Drapeau, IPC, as she unveils the insights from this groundbreaking report, helping you understand how events of your size are performing in terms of:

  • Gross revenues 
  • Net profit 
  • Staffing mix 
  • Attendance 
  • Exhibit and sponsorship sales 
  • Event offerings, show services, digital offerings tied to better outcomes 
  • Headwinds you may face in today’s business climate 

Attend this session to discover key findings and insights on which KPIs are tied to superior performance. Bring your questions, ideas, and stories to learn how to align your approach and maximize outcomes for your next event edition. 

Nancy Drapeau, IPC | Vice President of Research | CEIR

A 31-year market research veteran with expertise in B2B exhibition industry research. At CEIR, she regularly conducts industry wide studies monitoring industry trends and is a speaker at industry events. She was named to the 2019 BizBash’s 1,000 Most Influential People in Events list. She holds a BA in Government from Georgetown University, a Master’s in Advanced European and International Studies from l’IEHEI and is an AC Nielsen Burke Institute trained focus group moderator. She is a member of the Industry Insights Association and has served on the Event Industry Council’s (EIC) Research & Advocacy Task Force. She lives in Maine, with her husband and border collie, Moxie.

9:30am - 10:15am

Strategic Contract Management: Safeguarding Savings, Managing Risks, and Seizing Opportunities 

Presented by Barbara Dunn |  Attorney & Owner | Barbara Dunn Law PLLC 

With challenges, come opportunities or so the saying goes…..Event organizers are navigating a whirlwind of challenges– rising costs, rigid contract terms, and ever-evolving data protection requirements – just to name a few. What opportunities could those challenges present? Join hospitality industry attorney Barbara Dunn as she shares her insights on how event contracts can be a powerful tool to protect against legal and economic risks while maximizing opportunities and flexibility for events. Barbara will address a variety of topics such as managing contract surprises (“gotchas”), controlling service fees, ensuring data protection, and leveraging the power of artificial intelligence. Participants will be empowered to turn challenges into opportunities to negotiate smarter contracts and to protect their interests in a complex landscape.

  • Comprehensive Understanding of Negotiable Contract Areas. Confidently identify and negotiate both business terms (pricing, deposits, fees, payments) and legal terms (force majeure, indemnification, dispute resolution, attorney’s fees) to ensure fair and balanced contracts.
  • Risk Identification and Mitigation Strategies. Easily recognize factors that increase costs and legal risks for event organizers and learn how to implement key risk management strategies to safeguard against potential litigation and claims.
  • Leveraging Legal and Risk Management Tools. Effectively apply tools like data consents, privacy policies, indemnification clauses, and insurance provisions to minimize legal. 

Barbara Dunn | Attorney & Owner | Barbara Dunn Law PLLC

Barbara Dunn is nationally known for her practice in the meetings and hospitality industry where she exclusively represents nonprofit and for-profit organizations which conduct, sponsor, or host meetings, conferences, trade shows, and special events.

Her practical, no-nonsense approach makes her an effective advocate for her clients. Barbara has also been fortunate to work with many nonprofit organizations as they start operations, pursue federal tax exemptions, develop governing documents, train board members, and build their operations.

Her depth of knowledge in these areas places her in a unique position to guide those organizations toward adopting best practices, successful strategic plans, and powerful member engagement.

While at the law firm of Barnes & Thornburg LLP, Barbara was elected as a capital partner and proudly served as Co-Chair of the firm’s Associations & Foundations Practice Group.

Barbara started her legal career with the law firm of Howe & Hutton Ltd., initially as a law clerk during law school, thereafter as an associate and finally a partner. Now, as the owner and principal of her own firm, Barbara can customize her practice to fit each client’s unique needs.

Barbara can be reached at barbara@barbaradunnlaw.com.

10:15am - 10:45am

Networking Break

10:45am - 11:45am

Innovations and Insights for Small to Mid-Sized Exhibition Success 

Facilitator: Lisa Buchanan, Senior Vice President of Operations | IAEE

Join your industry peers in small group discussions and share insights and practical guidance on essential facets of show organization and growth. Shared discussions will include a variety of key topics such as leveraging audience acquisition and engagement strategies, fostering strong exhibitor relations, use of creative activations and floor design elements, and implementation of best practices for scaling and expanding smaller shows effectively.

  • Engage with peers to exchange strategies, tackle common challenges, and discover new avenues for sustainable growth in the ever-evolving events landscape.
  • Walk away with actionable insights and hands-on advice that you can immediately apply to enhance your show’s performance and drive profitability.
  • Develop a clear strategy for leveraging technology and digital tools to enhance attendee and exhibitor experiences, ultimately driving greater satisfaction and overall event success.

Don’t miss this opportunity to connect with industry experts, gain access to groundbreaking insights, and position your exhibitions for unprecedented success in an ever-evolving landscape.

Lisa Buchanan | SVP, Operations | IAEE

Lisa Buchanan is IAEE’s Senior Vice President of Operations where she directs the general management of IAEE staff and is responsible for the association’s various departments including membership, chapter relations, digital strategy, marketing and communications, public relations, leading efforts towards growing IAEE membership and exploring new revenue streams.

Previously she held the role of Vice President, Engagement and Digital Strategy and was formerly the Director of Membership and Chapter Engagement at the International Association for Exhibitions and Events (IAEE), where she was responsible for all membership and chapter initiatives across the globe. She works with the various chapter boards and committees to identify member needs and membership products and services.

Prior to joining IAEE, Buchanan spent 10 years in the medical and dental industry serving in various roles overseeing operations, purchasing, revenue cycle management, marketing, and business development. 

Buchanan began her career with Meeting Professionals International (MPI) and spent 8 years in various roles including Director of Global Chapter Relations and Member Services where she oversaw all membership and chapter functions for over 50 chapters worldwide.

11:45am - 12:00pm

Wrap Up & Closing Remarks

12:00pm - 1:00pm

Joint Networking Lunch with Healthcare Forum Attendees

Registration and Pricing

$99 USD

Supplier registrations are SOLD OUT! 

Cancellation Policy:

Cancellations, in whole or in part, must be made in writing and may be subject to a cancellation fee. For a full refund, written cancellations must be received no later than 30 days prior to the event. Within 15-29 days, all approved refunds are subject to a $75 administrative fee. Within 14 days of the event cancellations will not be accepted and event fees will not be refunded. Send written cancellation requests to: registration@iaee.com.

Event Venue & Hotel Information

Group Rate
$229 plus applicable state and local taxes, currently 17.5%.

Cutoff date: 4 June 2025

Check-in Time: 4:00 PM
Check-Out Time: 12:00 PM

Hotel Parking
Daily valet parking fee: $49

Getting to Organizer Insights Summit

Airports

For attendees flying into Baltimore from out of town, you will fly into the following airports. Please note, the hotel does not provide airport shuttle service.

Baltimore/Washington International Thurgood Marshall Airport (BWI)
Distance From Property: 12 Miles
Phone Number: +1 410.859.7111
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Washington Dulles International Airport (IAD)
Distance From Property: 52 Miles
Phone Number: +1 703.417.8000
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Ronald Reagan Washington National Airport (DCA)
Distance From Property: 61 Miles
Phone Number: +1 703.572.2700
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