Cancellations, in whole or in part, must be made in writing and may be subject to a cancellation fee. For a full refund, written cancellations must be received no later than 30 days prior to the event. Within 15-29 business days, all approved refunds are subject to a $75 administrative fee. Within 14 days of the event cancellations will not be accepted and event fees will not be refunded. Send written cancellation requests to: firstname.lastname@example.org.